Term and Conditions

1. User Obligations and Responsibilities

By using our Website, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account password and for all activities that occur under your account.
• Use the Website only for lawful purposes and in accordance with these Terms.
• Not use our Website in any way that could damage, disable, overburden, or impair the site.
• Not attempt to gain unauthorized access to any part of the Website or any systems or networks connected to the Website.
• Be responsible for ensuring that your use of the Website complies with all applicable laws and regulations in your location.

2. Products and Services Description

Xmas Ornaments Shop offers a carefully curated collection of holiday decorations, including but not limited to:

• Christmas ornaments (ball ornaments, personalized “Baby’s 1st Christmas” ornaments, etc.)
• Christmas tree garlands and lights
• Christmas novelties and decorations (from collections like “Candy Land,” “Charming Holiday,” etc.)
• Christmas storage solutions
• And other festive items to complete your holiday wonderland.

We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur. If you have any questions about a product, please contact us at [email protected] before purchasing.

3. Order and Payment Terms

Placing an Order:

When you place an order, you are making an offer to purchase the selected products under these Terms. We will send you an order confirmation email once we have received your order. This email is an acknowledgment of your order, not an acceptance. Acceptance of your order and the formation of a contract occur when we send you a shipping confirmation email.

Pricing and Payment:

All prices are listed in US Dollars (USD). We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Your payment card will be charged at the time of order placement. By providing your payment information, you confirm that you are authorized to use the payment method.

Shipping:

We ship to most regions worldwide, excluding Asia and a few remote areas. Please see our Shipping & Returns page for full details.

• Order Processing: Please allow 1-2 business days for us to process your order.
• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and may be longer during peak holiday seasons. You are responsible for any customs duties, taxes, or fees imposed by your country.

4. Returns, Refunds, and Exchanges

We want you to be delighted with your purchase. Our full policy is available on our Shipping & Returns page. Key points include:

• You may return or exchange most unused, unopened items in their original packaging within 15 days of delivery.
• To initiate a return, you must first email us at [email protected] to receive a Return Merchandise Authorization (RMA) number.
• Return shipping costs are the customer’s responsibility, unless the item was defective or incorrect.
• Refunds are processed to the original payment method within 7-10 business days (credit/debit) or 24-48 hours (PayPal) after we receive and inspect the return.

5. Intellectual Property

All content on this Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Xmas Ornaments Shop or its content suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any of the content on this site for any commercial purpose without our express written permission. The festive designs and collections (“Bon Noel,” “Collected Christmas,” etc.) are unique to our shop and are part of our brand identity.

6. Limitation of Liability

Xmas Ornaments Shop will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, products, or services included on or otherwise made available to you through this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the total amount you paid to us in the 12 months preceding the claim.

We make no warranties or representations about the accuracy or completeness of the Website’s content. The Website is provided on an “as is” and “as available” basis.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of the Website or to products you purchase from us shall be submitted to confidential arbitration in Ashland City, Tennessee, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in Tennessee.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact our friendly team at:

Email: [email protected]
Address: 4696 Bull Run Road, Ashland City, US 37015

We’re here to help make your holiday season magical!